General Questions

In general terms, graphic design is the process and art of combining text and graphics and communicating an effective message in the design of logos, graphics, brochures, newsletters, posters, signs, and any other type of visual communication. Today’s graphic designers often use desktop publishing software and techniques to achieve their goals.

 

If your goal is to create and print your material from your desktop printer for personal use, such as greeting cards, flyers, or craft projects using desktop publishing software, you will not need a graphic designer.

What a graphic designer will bring to your process is an in-depth knowledge of graphic design and the elements and principles of graphic design, as well as the software skills required to use desktop publishing and image programs. A graphic designer will also be conversant in preparing files for use by others – be they printers or online Web hosting providers, ensuring the trouble-free output of your finished communication piece.

A designer is a communicator of your idea, product, and solution to the world.With training or experience as a visual communicator and problem solver, a designer will combine your content with elements of colour, typography, line, space, shape and balance to create a finished communications piece for your business or organization. I will work with you to explore different options or design directions to solve your particular communications challenge. 

A designer will also prepare your finished piece’s ‘mechanical requirements’.Prepare it to the specifications of a printer, magazine, Web host, television studio or any other output medium to ensure trouble-free output of a final finished product (such as a printed flyer or a website).

We realize you have many options when choosing a graphic design provider, and thank you for the opportunity to present our solutions to you.Why should you choose us over the competition?

Experience: With over twenty years of combined design experience, We bring a broad base of experience and knowledge to your design project. We are passionate about the design business, and helping organizations and businesses succeed and gain a competitive advantage.

Flexibility: Examine our portfolio, and you will see the breadth of work we have completed over the years. We have experience creating almost any type of project or design you require. Suppose we don’t have experience with a particular design area. In that case, we work with a network of design associates who can lend their expertise to your project, ensuring the trouble-free production of any item you can imagine.

Creativity: Creativity is a very subjective topic. Examine our portfolio, and you will see how we have solved my past client’s design problems. I hope this is an indicator of my creative abilities.

Feel free to contact us to discuss potential design solutions to your communication challenges.

Risk-free: It never hurts to talk to someone to help clarify your design requirement. Use our Contact Form to submit your project details today.

Competitive Pricing: Our team works from home or any of their own preferred locations, therefore we save on our overheads which allows us to provide competitive pricing.

A logo is a combination of characters, images and/or graphics creating a single design used to identify an individual, business, company, organization, team or school. The logo is typically a visual image used as a company trademark or instead of the company name. When consisting solely of stylized textual elements, such symbols are referred to as logotypes or wordmarks

 You will receive many different files of your finished logo design in various sizes and file formats, which you can use in print projects to websites. If you prefer or require a different type of file format, just let us know, and we will be happy to supply it.

 

 It is a genuine concern of every client to know their financial commitment before embarking on a project. We wish there were a simple answer to this; however, design services are not so easily quantifiable, as requirement varies for each project.

 

Wordmark logos: Wordmarks are the most widely used logotype, and are typically comprised of text and a typeface. The text or company name is usually written and given a unique typographic treatment (Google, eBay, Netflix). 

Brandmarks / Iconmarks: A strong yet simple graphic symbol, that represents the company. This can be realistic or more abstract (Nike swoosh, Mc Donalds, Apple Computer). 

Combination marks: A combination of an iconic symbol along with a wordmark. This is a flexible means of conveying the company name and introducing an element to act as a symbol for the company. The elements can be used separately or together.

We accept and prefer secure online payments using your QR Pay, bank transfer, or through PayPal.com. 

In certain particular circumstances, you also may be able to make a barter arrangement, either for goods or services or a link exchange arrangement depending on the nature of your business, i.e. non-profit association.

No problem! Changes happen. We am happy to incorporate your comments and revisions, whether they happen at the beginning or middle of your project. Any changes will be added to the final price for your project, charges startes from  MYR 60/hour for changes.

 

Final files can be delivered by a variety of means. Files can be emailed to you or uploaded to Dropbox / Google Drive for you to download.

 

As long as you give us as much clear direction in the initial brief we should have a few designs in the right direction. 

 

Vector files are files created in vector graphics software programs such as Abobe Illustrator, Macromedia Freehand or CorelDRAW. Vector files are files that you can resize, scale, and even change colours or fonts without losing any quality or resolution on your image. This is in comparison to a bitmap format (see below). Vector files are mostly used by professional designers or print shops where the highest reproduction quality is needed for your logo. Common vector file formats include EPS (Encapsulated PostScript), AI (Adobe Illustrator) and CDR (CorelDRAW). 

Yes, standard with every LOGO design, we provide you with a full set of scalable .ai vector files.

There is a difference between how your monitor or phone, or tablet displays colours on the screen, how your printer prints and how a printer’s press prints. We match your logos RGB colours with Pantone colours for your printed stationery. Pantone colours may appear different on screen because we match them on the Pantone chart as it will appear when it gets printed. You will also be provided with a version of your logo in RGB colours. You will have to calibrate your screen with the printer to simulate how the final colour will accurately look coming off a CMYK press. Do let us know in advance if the project is expected to be printed so that we can advice and design accordingly.

 

For six months following your project, we keep your design in an active archive should you lose or damage your files or require follow-up work. After this period, I archive your files, and any retrieval at this point may include a nominal cost. I suggest you get cloud-based storage such as Dropbox. A Dropbox Basic account is free and includes 1 TB (1,000 GB) of space. You can download free apps to access Dropbox from your computer and mobile device.

Once we start the design process, you can communicate with us via E-Mail. Projects are booked into slots to mark out our day for different clients; Jobs are booked in at the start and end of each day. Working this way, we can get the most out of our creative process with no distractions.

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